Every day, people across the UK need to challenge decisions or unresolved problems involving councils, landlords, NHS bodies and the DWP.
Most never challenge them. Not because they don’t want to. Because challenging a public body in writing, with proper legal citation, takes knowledge and money that most people don’t have.
A solicitor costs £200 to £400 or more for a single letter. [StatutoryLetters.co.uk](/generate) generates the same formally structured, legally cited statutory letters for £34.99 — within the hour. But for someone on Universal Credit, a zero-hours contract, or a carer’s allowance, even £34.99 is out of reach.
That’s the gap the [Sponsor a Letter Fund](/pay-it-forward) was built to close.
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The Sponsor a Letter Fund is a community-supported pot that covers the full cost of a statutory letter for people who can’t afford one.
Here’s how it works:
Donations from the public — one-time or monthly — go directly into the pot. When someone applies for a free letter and the pot has enough to cover it, they receive a unique code that gives them full access to the platform. The same StatutoryLetters service, with the cost covered by the fund.
The fund is operated by StatutoryLetters.co.uk, an independent, female-owned platform with no investors and no parent company. The pot balance is displayed publicly in real time — complete transparency, always.
Donations are used solely to cover the cost of statutory letters for approved applicants. Every remaining penny after Crowdfunder’s transaction processing fees goes directly into the pot.
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If any of the following sounds familiar, the fund was built for you:
A parent whose council has refused home-to-school transport for their child with an EHCP. Section 508B of the Education Act 1996 requires local authorities in England to make free travel arrangements for eligible children. Eligibility depends on the statutory criteria, including the nearest suitable school and, where relevant, whether a child could reasonably be expected to walk because of SEND, disability or mobility problems. A written challenge can set out the decision, evidence and review outcome being requested.
A tenant living in uninhabitable conditions whose landlord has ignored every informal complaint. Housing repair and fitness rights depend on the tenancy and the problem involved. Relevant duties can include section 11 of the Landlord and Tenant Act 1985 and the fitness for human habitation provisions inserted by the Homes (Fitness for Human Habitation) Act 2018. Written correspondence can create a clear record of the condition, notice given to the landlord and remedy requested.
A disabled person whose PIP or Universal Credit claim has been refused may usually need to ask for mandatory reconsideration within one month of the date on the decision letter. GOV.UK explains that a late request can still be made where there is a good reason for the delay. A structured written request can identify the decision being challenged, explain what is said to be wrong and create a clear record of the reconsideration request and supporting evidence.
In England, sections 9 and 10 of the Care Act 2014 deal respectively with assessment of an adult’s needs for care and support and assessment of a carer’s needs for support. Which duty applies depends on whose needs are being assessed and the circumstances. A written request can record the relevant facts and the assessment or review being sought.
A patient whose NHS complaint remains unresolved can set out what happened, why they remain dissatisfied and the outcome they want. The correct complaints and escalation route depends on the body involved; complaints under the NHS complaints arrangements should be handled through the applicable procedure, with the Parliamentary and Health Service Ombudsman available for eligible unresolved complaints after that process.
These are not edge cases. These are everyday situations that UK law already has answers for. The problem is that most people don’t know which law, or can’t afford the professional who does.
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If you can’t afford a statutory letter, you can [apply for one](/pay-it-forward/apply) through the Sponsor a Letter Fund.
The process is straightforward:
1. Visit the application page and tell us a little about your situation and why you can’t afford a letter. 2. Your application is reviewed personally. 3. If the fund has enough to cover your letter, you’ll receive a unique code by email. It’s valid for 30 days and covers the full cost. 4. Complete the intake form, enter your code at checkout, and your letter is generated within the hour — delivered as a Word document and PDF, ready to send.